| What it is |
Digital experience platform built and supported by DDSN in Australia, purpose-built for residential colleges. |
Global commercial digital experience platform (DXP) from Kentico, used across education, government and business worldwide. DDSN is one of the top gold Kentico partners in Australia. |
| Built for |
Australian residential colleges — admissions, student life, alumni and college operations on one platform. |
Organisations of many kinds; strong education fit through flexible architecture, personalisation and integration. DDSN has a solid implementation in use by Australian Colleges and TAFE. |
| Content management |
Multi-site management with unlimited content, sites, and staff and student users. Distributed authoring with role-based permissions. |
Centralised content hub with omnichannel publishing — one place to manage content for websites, apps and other channels, with workflow and brand consistency built in. |
| College modules |
Application portal with custom forms and workflow, tour and enquiry management, Student portal with contracts, maintenance requests, incident reports, push notifications and role-specific content. Alumni portal with alumni directory, mentor matching, jobs board and donations
|
Built to your specification or integrated with your existing student management, admissions and alumni systems via API. More flexibility; delivered as project work rather than ready modules. |
| Student mobile app |
Progressive web app designed for student engagement in college. Native iOS and Android as well as web app: news, events, meals opt-in/opt-out, meal credits and cafe tokens maintenance requests, incident reports, push notifications and role-specific content. |
Mobile-responsive by default; native or headless apps delivered through Kentico's API-first architecture as a custom build. |
| Marketing and communications |
Email marketing automation with unlimited subscribers, lists and sends. Lead generation, landing pages and social media integration included. |
Mature built-in marketing automation: audience segmentation, AI-powered personalisation, campaign management and lead scoring for students, parents and alumni. |
| Personalisation and AI |
Role-based logins and personalised content by audience (students, staff, alumni, applicants). |
AI-driven personalisation and segmentation as a core product capability, with an active product roadmap investing in AI features. |
| Analytics |
Advanced usage reporting beyond Google Analytics: search keywords, heatmaps, session recording, multi-site roll-ups, conversion and campaign reports. |
Unified analytics dashboard connecting content, campaigns and audience behaviour for data-driven decisions on engagement and enrolment. |
| Integration and SSO |
Open integration APIs at no additional cost. SSO options include SAML, Active Directory and custom providers. Optional tailored SuiteCRM, or connect your existing CRM or student management database. |
API-first platform. Integrates with LMS, virtual classrooms, CRM and student management systems; SSO via standard identity providers. |
| Hosting and data residency |
DDSN's Australian hosting: all core infrastructure inside Australian jurisdiction, security-hardened, third-party penetration tested and constantly monitored, with dev, staging and live environments included. |
Single-tenant SaaS on Microsoft Azure with complete data isolation, geo-redundant backups and your choice of Azure data-centre region — including Australia. DDSN-managed private cloud hosting is also available. |
| Security and compliance |
Externally audited, penetration-tested platform with continuous monitoring, managed upgrades and no ad hoc upgrade project fees. Hosted by DDSN in an Australian ISO 27001 certified data centre. |
Hosted by DDSN or you can choose Kentico's ISO 27001 and SOC 2 Type II certified SaaS, GDPR-ready, with multi-factor authentication and Azure Key Vault securing credentials. |
| Cost model |
Acora subscription with hosting level selected based on your needs. Features developed for one college roll out to all at the next update. |
Product licence (SaaS or self-hosted) plus implementation. You pay for exactly what you scope; the platform scales with you. |
| Support and training |
Local help desk and telephone support from DDSN, unlimited platform training online or in person, and pre-booked hours usable for support, consultancy, content, design or development. |
DDSN implementation, hypercare and continuous improvement support. Local help desk and telephone support from DDSN backed by Kentico's global product support, documentation and partner network. |