Platform Overview
Acora Associations is a full service online system that meets a modern association for member engagement, management and retention. Out of the box your Association is equipped with a qualified toolkit, ready to roll out immediately.
The Acora Associations Package
Websites
Support your website, any number of microsites and campaign landing pages.
Members App
Member engagement through a tailored mobile app.
Members Portal
You association is unique, so is your application portal needs.
Alumni Portal
Stay connected and harness philanthropy from your alumni network.
Service
DDSN staff - a professional Australian team support your association needs.
At the heart of the online member experience for any association or club is the quality of the digital platform that drives it.
At DDSN we have built a platform centred on the digital experience platform Acora to have a strong membership and user module which is driving member engagement for the likes of the Police Association of New South Wales, the Banking and Finance Oath and maintaining connections with alumni for many organisations..
Acora Associations can drive your associations website, member mobile application, merchandise shop, digital marketing campaigns, surveys & voting, event management and deliver reporting and monitoring. All in one easy to use digital platform.
Our solution packages are competitively priced with choices available for everyone from the experienced web author and communicator through to a team who want to outsource their digital arm.
The package you choose with us is customised to suit your needs.
Expression of Interest
Let us know you're interested in the DDSN Acora Association Platform to arrange a demonstration.
Call us on 1300 656 412 for a chat and a quote or make a booking in our calendar.
Key Benefits
Core Features
- Marketing website, membership portal, mobile app, email marketing, social media, analytics - one platform
- Connection to your chosen payment gateway
- Web, email and mobile content management for a distributed team
- Ticket sales, registration forms, booking forms integrated seamlessly in your website
- Powerful forms for information collection, voting and member surveys with e-sign
- Abstract collection, management and publication as web pages creating a responsive digital programs
- Integrated electronic digital marketing (EDM) platform
- Advanced analytics to monitor engagement of your audience with your web and email content.
- Image galleries, video embedding & document management - all out of the box drop-in elements
Services
- Beautiful and accessible visual design, qualified UX, WCAG accessibility and technical excellence
- Focus on the needs of associations
- A dedicated account manager
- Unlimited training for your team
- Custom communication plans and digital strategies developed annually
- Unlimited members and transactions
- A team of communicators if you need us to do the work for you
- A digital support team to undertake custom development if required
- Bulletproof security, externally audited - when you want to protect the privacy of your members
Your team learn one platform and your organisation gains efficiency - Acora has all your communication & member engagement needs included.
Core Features & Capabilities
Multi-site
Manage multiple websites, each under different domain names, all from the one online administration interface. Unlimited content, unlimited staff, unlimited sites.
Powerful form handling
Point-and-click configuration of complex forms with field dependencies, email notifications with rich layouts, powerful workflow and data management customisation, and integration with all CMS platform capabilities.
Distributed content management
Easy content management for large and small teams. Distribute publishing responsibilities using a robust, multi-site aware role and function based permissions framework coupled with extensible author / editor / publisher workflows.
Managed Membership Workflows
Customised membership workflow to suit your association, free or paid, date to date or annual renewal cycles with pro-rata fee collection, grace periods and automated reminders.
Powerful user accounts & CRM features
Groups and roles based user management tools track detailed user data and provide easy to configure identity management. Features include user logins, automatic or managed account registrations, private content, and integration with all CMS capabilities: forms, marketing automation, personalised content and more.
E-commerce
Conduct commercial transactions including online payments securely from within your marketing website or membership portal in real time with your members and event attendees.
Email direct marketing
Beautiful email announcements, newsletters and messages with point-and-click ease. Manage membership communication, subscriptions and mailing lists, automate your communication directly to members. Unlimited subscribers, lists, and emails.
Mobile apps
Native mobile apps are part of every digital platform today. The Acora Association App is an advanced app starting point that can be deployed quickly and cost effectively. Or you can work with DDSN to create purpose-designed app for any need.
Social media
Easily configure dynamic sharing and bookmarking links to your visitors, track social media site outlinks, and publish to social media sites. Include social media feeds into your site.
Advanced search
Search pages, images, documents, metadata and more. Provide easy access to event program details, abstract content, booth allocations and other participant information.
Advanced integrated analytics
Advanced usage reporting for your websites, portals, mobile apps and email campaigns, securely hosted behind the DDSN.net firewall located in Australia. Much more that Google Analytics: search engine keywords, detailed conversion and campaign reports, and more.
Search engine optimisation
Make sure your event websites are found in public searches by automatic application of SEO best practices. Track your visitors from inbound campaigns and cross site links to conversion and transactions.
Website Features
Spectacular visual design
Bring along your existing website design, use one of our ready-to-go Association templates, or optionally work with our designers to make your organisations brand presentation shine. DDSN has been designing award winning websites and apps for government agencies, businesses, and national brands for 20+ years.
Search engine optimisation
Make sure your websites are found in public searches by automatic application of SEO best practices built right into Acora. Track your visitors from inbound campaigns and cross site links to conversion and transactions.
Social media
Include social media feeds or easily configure dynamic sharing and bookmarking links to your visitors, track social media site outlinks, and automatically publish to social media sites.
Advanced search
Search pages, images, documents, metadata and more. Provide easy access to publications, tenders, expressions of interest, permits and reports to landowners and regional businesses.
Advanced integrated analytics
Advanced usage reporting for your websites and apps, securely hosted behind the DDSN.net firewall. Much more thatnGoogle Analytics: search engine keywords, heatmaps, user session recording, multi-site roll-up reporting, detailed conversion and campaign reports, and more.
Content Syndication
Author once and share - syndicated content can then appear on any of your sites, in an app, portal or intranet automatically.
News and updates
Drive visitors to your website and highlight the achievements of your members with easy to update, relevant content, easily categorised and presented in beautiful templates. Feed updates to your mobile app and other sites automatically.
Events calendars & bookings
Promote local events and important dates within your catchment region to website visitors and landowners via configurable events calendars. Collect bookings online.
Maps and spatial data
Easily integrate and build maps and location data into the pages of your website. Show members the location of your event or offices .
A suite of technologies optimised for Australian Associations
We would be delighted to show through you a working installation of the Acora Associations platform. Demonstrations can be provided face-to-face or over the Internet. Please contact us to arrange an appropriate time.
Call us on 1300 656 412 for a chat and a quote or make a booking in our calendar.
Mobile App Features
Mobile apps
Native mobile apps are part of every digital platform today. The Acora Association App is an advanced app starting point that can be deployed quickly and cost effectively. Or you can work with DDSN to create purpose-designed app for any need.
News and events
Promote upcoming events or highlight the achievements of your members and association with easy to update, relevant content and easily categorised.
Dynamic content
Publish content and maintain it without needing an app release. Creation of these app pages is completely customisable and may include for example a club handbook, a well-being guidehandbook, association staff contact details, membership sercices details build content into your app the same as you do a website..
Manage processes efficiently
Improve efficiency by automating common member processes. These can include updating their details, lodging a request and filing an incident report.
Push notifications and in-app messages
Deliver messages to all, groups or individual members directly to their mobile devices. Automate member communications based on a schedule or engagement event.
Login & role specific content
Deliver different content to members with different levels. Only authorised people can access the app & personalised content can be delivered.
Membership Portal Features
Custom application forms and workflow
Out of the box workflows are never quite right for any business or club. Your information and management needs are unique to you and your team. Acora Associations portal workflows are custom built for every installation. This is made possible by the powerful Acora forms managment platform.
Manage enquiries
Receive enquiries and bookings online via your portal.
Connection to CRM
Connect to your preferred CRM or member management database. DDSN has extensive experience working with database APIs or choose our custom SuiteCRM configuration for member acquisition, nurturing and management connected to your application portal.
Managing Events & Contributors
Collaborate on event website content
Easy content management for large and small teams. Store your images and graphic content in a dedicated content store. Share the publishing responsibilities or ask us to take care of the content for you.
Ticket sales & event registration
Registration forms connected to your payment gateway of choice all integrated with your website. Your customers will have a seamless experience because it is seamless.
Automated information collection
Every event needs information collection other than from ticket holders. Whether this be information on speaker arrival times, requirements for equipment or abstracts for presentation papers at an academic conference our powerful forms allow you to collect all the information you need.
Speaker / Panelist Management
If you have hosted an event with speakers or panelists you know what a challenge it can be to keep track of it all. Use our forms to collect arrival, accomodation, equipment and other requirements from your speakers and update it yourself through our powerful form editor as details emerge.
Booth Management
Collect all the details required from your exhibitors in an online form, no more paper shuffling! This form can be edited by exhibitors as their requirements change, no more managing multiple emails requesting changes.
Abstract & Program Management
The Abstract module allows the collection of abstracts from presenters right in your website. Each submission automatically creates a page in the online program which you publish when you are satisfied that the abstract is acceptable. This is managed in the back-end where you can collaboratively work on the review of abstracts with your team. Our program generation widget places the abstract at the right date and time in your program creating a dynamic searchable digital program that works on mobile devices.
Communication Service, Support and Advice
Website and Event Tool Construction
If you are a web novice or time poor DDSN can do all the hard work for you. Our digital services are wide and varied but we can certainly build your website, membership and event portals.
Custom Communication Plans
Our DDSN team live and breathe communication, we've chaired and run numerous conferences. Ask us for some strategic advice.
Help desk & telephone support
Local, expert support at your fingertips. All jobs are tracked via a process driven help desk, and we're at the other end of the phone every day
Our Work with Associations and Membership sites
the Banking and Finance Oath
The Banking and Finance Oath is an initiative of the Ethics Centre. DDSN proudly supports the Banking and Finance Oath to promote the Oath and to enhance ethical practices in the industry. Signatories to the oath are managed through Acora Associations membership module.
Read the BFO case study
Catalysis Society of Australia
Catalysis society is supported by DDSN. Their site supports membership workflow and events management through Acora Associations membership module.
Read more about CSA
Police Association of NSW
Secure e-communications and member services digital platform for one of the world's largest state police associations.
Read our PANSW case studies
CSIRO - Active Integrated Matter Conference Portal
from the archives
CSIRO deployed Acora for a multi-event conference portal over a number of years managing access to publically available and restricted content in one convenient platform.
Read the CSIRO case study
St John's College Alumni Portal
Just launched the SJC Alumni portal uses Acora to manage the authentication and access to the newtorking and membership features.
Read the SJC case study
Police Association of NSW
Secure e-communications and member services digital platform for one of the world's largest state police associations.
PANSW Mobile App Overview
A suite of technologies optimised for Associations
We would be delighted to show through you a working installation of the Acora Associations platform. Demonstrations can be provided face-to-face or over the Internet. Please contact us to arrange an appropriate time.
Call us on 1300 656 412 for a chat and a quote or make a booking in our calendar.