A blog about the things we do - digital strategy, digital business platforms, web and app design, usability & information architecture, online marketing, search engines, and doing better business online.
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The best way to share information is the simplest way possible. But often there is a case for displaying graphs and there is a case still for many graphs to exist as images. So what to do?
The world is changing and so are we.
Your hosting, support, and digital services will continue uninterrupted, as we have prepared in advance for our entire team to be fully functional from a business perspective throughout, no matter where they're working from.
You're right. We've written this article before. The fact that not much has changed about the idea since then is worth discussing. Email marketing is not disappearing in the wake of social media and microblogging. Actually, it remains one of the most lucrative communications efforts you can undertake.
Prototypes are great. They're cheap and easy to create, and they make the rest of your project cheaper, easier, and better too. Good prototyping improves the quality of your project. Here's an intro to prototypes and how to make them.
A strategy that includes "quick wins" in areas such as usability improvements, online marketing, technology updates, traffic growth, and e-communications can inject new life into your digital platform.
Quick wins are possible, but before creating mobile phone apps or mobile websites, pause to consider the development of a medium to long term vision of how you will communicate with your customers in the mobile space.
Some parts of the website development job are always underestimated. We looked at creating great content, defining solid business processes, and staff availability in part one of this article. In part two we'll have a look at some of the other common pitfalls and how to try avoiding them.
There are certain parts of the website development job that are always underestimated. Always. Even when the project plan and budget details have been written and analysed in the minutest detail. What are they and how should we deal with them?
Accessing websites on mobile devices like phones and iPads offers quite a different user experience to traditional web access devices like PCs. Is there a good reason to design and build a mobile website separately to your main website?
Like Cher, can email marketing stay cool for decades? Is it possible that email marketing can become even cooler over ten years? What's so cool about email marketing?
Fashion designers and website designers both follow market trends. But in the case of websites, it's not only about aesthetics. This article looks at the difference between redesigning and realigning websites.
The social networking sites are here to stay and grow. Will they undermine the value of your website / blog as a central point of communication with your customers?
What's the difference between statistics and analytics? Considering website traffic trends to define goals and measure success.
Buying a CMS is not like buying other kinds of software, even if you think your requirements are fairly simple. Here are some of our suggestions for how to develop a purchasing strategy.
A presentation given by Rob Wells as the headline speaker at December's Australian E-commerce Network seminar, moderated by Stewart Carter of The Age.
Are you in the early stages of considering a CMS deployment and wondering how you'll see a return on investment? We break the key benefits down into organisational, technical, and cost categories.
This article discusses the defining characteristics of a content management system (CMS) and how they relate to document management, knowledge management, configuration management, application development, and more.