Digital Design, Service & Technology Quotes

A diverse set of quotations representative of the things we do - digital strategy, digital business platforms, web and app design, usability & information architecture, online marketing, search engines, hosting and doing better business online.

In 2020, during the peak of the Melbourne COVID lockdowns and with an unusual amount of time on our hands we took the opportunity to reinvigorate our social media presence. As a part of this we wanted to share topical quotes that would inspire and inform.

Everywhere we looked we saw only the views of a small minority of the population represented. For that reason we started what we hope is a diverse, inspiring and thought provoking set of quotations that we will build over time.

We cover:

  • Technology quotes
  • Digital design quotes
  • Digital transformation quotes, and 
  • Service quotes

Follow us and let us know when someone you admire says something great.


Dr. Jonathan Reichental

Friday 22 October 2021
by Gaurika Madan
"Too many organizations historically built their technology infrastructure in a piecemeal manner. Use this opportunity to redesign and architect the business to be scalable and more flexible for future needs."

Melanie Perkins

Friday 8 October 2021
by Gaurika Madan
"Solve customer problems and make sure that the customer is representative of a large market and then you will have a pretty good formula."

Sarah Moran

Friday 1 October 2021
by Gaurika Madan
"So between hackers, hustlers and hipsters, you need the three of those skills in a team to bring new technology to life."

Joyce Harkness

Friday 17 September 2021
"I use the power of stories to engage with others. In a planning session, I make sure there are gaps to share stories about who you really are. You gain a deeper understanding of how a person thinks, who they really are."

Gian Fulgoni

Friday 10 September 2021
“There is an abundance of data available in the digital world and if it’s harnessed effectively and correctly it can provide terrific insights.”

Kristine Dery

Friday 3 September 2021
“One of the big roles of leaders during a digital transformation is to create a safe, supporting environment where people are able to learn. They can't learn if they're constantly feeling like their job is in jeopardy or their reputation is in some way vulnerable.”

Steve Krug

Friday 27 August 2021
“The one argument for accessibility that doesn’t get made nearly often enough is how extraordinarily better it makes some people’s lives. How many opportunities do we have to dramatically improve people’s lives just by doing our job a little better?”

Angela Ahrendts

Friday 20 August 2021
“I grew up in a physical world, and I speak English. The next generation is growing up in a digital world, and they speak social.”

Megan Smith

Friday 13 August 2021
“Instead of assuming only one group has all the solutions, scout around for those who have already fixed the challenges or have created something promising … It's really about using collective genius. We can get ourselves cross-organized and solve a lot more of these problems faster.”

Amit Zavery

Friday 6 August 2021
“Think of digital transformation less as a technology project to be finished than as a state of perpetual agility, always ready to evolve for whatever customers want next, and you’ll be pointed down the right path.”

Brian Reed

Friday 23 July 2021
"Everything is designed. Few things are designed well."

Ian Schafer

Friday 16 July 2021
“Innovation needs to be part of your culture. Consumers are transforming faster than we are, and if we don't catch up, we’re in trouble.”

Scott Guthrie

Friday 9 July 2021
"That confluence of cool tech and enormous opportunity to use that tech to change the world is leading to the emergence of cloud computing."

Dr. Gina Neff

Friday 2 July 2021
by Gaurika Madan
“Apps and websites cannot replace the communities that have always connected and supported us, but they can help diverse and dispersed groups coordinate care in unprecedented ways.”

Dr. Cynthia Maxwell

Friday 11 June 2021
"We have the opportunity to make people’s lives better today. And apps and operating systems will have to be smarter by steering the experience, not being driven.”

Evan Spiegel

Friday 4 June 2021
“Technology businesses in general are susceptible to hacking. That's why you have to work really, really, really hard with law enforcement, with security experts, internal and external groups, to make sure you're paying attention and addressing security concerns.”

Jonah Peretti

Friday 21 May 2021
"You don't want everyone to see a piece of content. You want the people who are really excited about the content to see it."

Ginni Rometty

Friday 14 May 2021
"The only way you survive is you continuously transform into something else. It's this idea of continuous transformation that makes you an innovation company."

Marissa Mayer

Wednesday 28 April 2021
"Our theory is, if you need the user to tell you what you're selling, then you don't know what you're selling, and it's probably not going to be a good experience."

Sundar Pichai

Friday 23 April 2021
"As a leader, it’s my responsibility for the growth of others and society."

Reshma Saujani

Friday 9 April 2021
"A movement only takes form from that first act. Exploring a curiosity, or a real passion, and being motivated by a desire to solve something - that's really the best way."

Eric Yuan

Thursday 1 April 2021
"We're learning that, when it comes to enterprise users or otherwise, privacy is very important. Some features might work well for enterprise customers and may not work for consumers. You've got to have balance."

Susan Wojcicki

Friday 26 March 2021
"From phones to cars to medicine, technology touches every part of our lives. If you can create technology, you can change the world."

Whitney Wolfe Herd

Friday 19 March 2021
"Anyone can replicate a product. There are lots of brilliant minds out there that know how to code, but there's unique DNA to a brand. You cannot have a brand without people. That is the most important asset you will ever have."

Elon Musk

Friday 26 February 2021
"I think that's the single best piece of advice; constantly think about how you could be doing things better and questioning yourself."

Doug McMillon

Friday 19 February 2021
“It’s really simple: If you’re not meeting the wants and needs of the customer, you’re done. There's not a lot of loyalty here."

Naveen Jain

Friday 5 February 2021
"Success doesn't necessarily come from breakthrough innovation but from flawless execution. A great strategy alone won't win a game or a battle; the win comes from basic blocking and tackling."

Lauren Mosenthal

Friday 22 January 2021
"Life is a series of building, testing, changing, and iterating."

Bill Gates

Friday 15 January 2021
“The advance of technology is based on making it fit in so that you don’t really even notice it, so it’s part of everyday life.”

Tim Berners Lee

Friday 8 January 2021
"The Web as I envisaged it, we have not seen it yet. The future is still so much bigger than the past"

Ada Lovelace

Friday 18 December 2020
"Imagination is the discovering faculty, pre-eminently. It is that which penetrates into the unseen worlds around us, the worlds of Science."

Dr. Wilhelm Röntgen

Friday 11 December 2020
"I did not think, I experimented"

Dr. Rosalind Franklin

Friday 27 November 2020
"Science, for me, gives a partial explanation for life. In so far as it goes, it is based on fact, experience and experiment."

Dr. Radia Perlman

Friday 20 November 2020
“The world would be a better place if more engineers, like me, hated technology. The stuff I design, if I'm successful, nobody will ever notice. Things will just work, and will be self-managing.”

Hedy Lamarr

Friday 13 November 2020
"All creative people want to do the unexpected"

Prof. Jennifer Doudna

Friday 30 October 2020
"The more we know, the more we realise there is to know"

Dr. Andrew McAfee

Friday 23 October 2020
"The world is one big data problem"

Dr. CV Raman

Friday 16 October 2020
"The essence of science is independent thinking, hard work and not equipment."

Dr. Marie Curie

Friday 9 October 2020
"I was taught that way of progress was neither swift nor easy."

Dr. Jean Liu

"In the internet era, the key to a successful business is understanding the customers’ expectations — and half the customers are women"

Alina Wheeler

Friday 25 September 2020
"Design is intelligence made visible"

Satya Nadella

Friday 18 September 2020
"Everything that's happening in marketing is digitized. Everything that's happening in finance is digitized. So pretty much every industry, every function in every industry, has a huge element that's driven by information technology. It's no longer discrete.”

Ursula Burns

Friday 11 September 2020
"The best way to change it is to do it. Right? And then after a while you become it and its easy"

Dr. Grace Hopper

Friday 4 September 2020
The most dangerous phrase in the English language is 'we have always done it this way.'

Jeff Atwood

Friday 28 August 2020
We have to stop optimising for programmers and start optimising for users.

Stephanie Kwolek

Friday 21 August 2020
All sorts of things can happen when you’re open to new ideas and playing around with things.