A diverse set of quotations representative of the things we do - digital strategy, digital business platforms, web and app design, usability & information architecture, online marketing, search engines, hosting and doing better business online.
In 2020, during the peak of the Melbourne COVID lockdowns and with an unusual amount of time on our hands we took the opportunity to reinvigorate our social media presence. As a part of this we wanted to share topical quotes that would inspire and inform.
Everywhere we looked we saw only the views of a small minority of the population represented. For that reason we started what we hope is a diverse, inspiring and thought provoking set of quotations that we will build over time.
- Technology quotes
- Digital design quotes
- Digital transformation quotes, and
- Service quotes
Follow us and let us know when someone you admire says something great.
"Too many organizations historically built their technology infrastructure in a piecemeal manner. Use this opportunity to redesign and architect the business to be scalable and more flexible for future needs."
"Solve customer problems and make sure that the customer is representative of a large market and then you will have a pretty good formula."
"So between hackers, hustlers and hipsters, you need the three of those skills in a team to bring new technology to life."
"I use the power of stories to engage with others. In a planning session, I make sure there are gaps to share stories about who you really are. You gain a deeper understanding of how a person thinks, who they really are."
“There is an abundance of data available in the digital world and if it’s harnessed effectively and correctly it can provide terrific insights.”
“One of the big roles of leaders during a digital transformation is to create a safe, supporting environment where people are able to learn. They can't learn if they're constantly feeling like their job is in jeopardy or their reputation is in some way vulnerable.”
“The one argument for accessibility that doesn’t get made nearly often enough is how extraordinarily better it makes some people’s lives. How many opportunities do we have to dramatically improve people’s lives just by doing our job a little better?”
“I grew up in a physical world, and I speak English. The next generation is growing up in a digital world, and they speak social.”
“Instead of assuming only one group has all the solutions, scout around for those who have already fixed the challenges or have created something promising … It's really about using collective genius. We can get ourselves cross-organized and solve a lot more of these problems faster.”
“Think of digital transformation less as a technology project to be finished than as a state of perpetual agility, always ready to evolve for whatever customers want next, and you’ll be pointed down the right path.”
"Everything is designed. Few things are designed well."
“Innovation needs to be part of your culture. Consumers are transforming faster than we are, and if we don't catch up, we’re in trouble.”
"That confluence of cool tech and enormous opportunity to use that tech to change the world is leading to the emergence of cloud computing."
“Apps and websites cannot replace the communities that have always connected and supported us, but they can help diverse and dispersed groups coordinate care in unprecedented ways.”
"We have the opportunity to make people’s lives better today. And apps and operating systems will have to be smarter by steering the experience, not being driven.”
“Technology businesses in general are susceptible to hacking. That's why you have to work really, really, really hard with law enforcement, with security experts, internal and external groups, to make sure you're paying attention and addressing security concerns.”
"You don't want everyone to see a piece of content. You want the people who are really excited about the content to see it."
"The only way you survive is you continuously transform into something else. It's this idea of continuous transformation that makes you an innovation company."
"Our theory is, if you need the user to tell you what you're selling, then you don't know what you're selling, and it's probably not going to be a good experience."
"As a leader, it’s my responsibility for the growth of others and society."
"A movement only takes form from that first act. Exploring a curiosity, or a real passion, and being motivated by a desire to solve something - that's really the best way."
"We're learning that, when it comes to enterprise users or otherwise, privacy is very important. Some features might work well for enterprise customers and may not work for consumers. You've got to have balance."
"From phones to cars to medicine, technology touches every part of our lives. If you can create technology, you can change the world."
"Anyone can replicate a product. There are lots of brilliant minds out there that know how to code, but there's unique DNA to a brand. You cannot have a brand without people. That is the most important asset you will ever have."
"I think that's the single best piece of advice; constantly think about how you could be doing things better and questioning yourself."
“It’s really simple: If you’re not meeting the wants and needs of the customer, you’re done. There's not a lot of loyalty here."
"Success doesn't necessarily come from breakthrough innovation but from flawless execution. A great strategy alone won't win a game or a battle; the win comes from basic blocking and tackling."
"Life is a series of building, testing, changing, and iterating."
“The advance of technology is based on making it fit in so that you don’t really even notice it, so it’s part of everyday life.”
"The Web as I envisaged it, we have not seen it yet. The future is still so much bigger than the past"
"Imagination is the discovering faculty, pre-eminently. It is that which penetrates into the unseen worlds around us, the worlds of Science."
"I did not think, I experimented"
"Science, for me, gives a partial explanation for life. In so far as it goes, it is based on fact, experience and experiment."
“The world would be a better place if more engineers, like me, hated technology. The stuff I design, if I'm successful, nobody will ever notice. Things will just work, and will be self-managing.”
"All creative people want to do the unexpected"
"The more we know, the more we realise there is to know"
"The world is one big data problem"
"The essence of science is independent thinking, hard work and not equipment."
"I was taught that way of progress was neither swift nor easy."
"In the internet era, the key to a successful business is understanding the customers’ expectations — and half the customers are women"
"Design is intelligence made visible"
"Everything that's happening in marketing is digitized. Everything that's happening in finance is digitized. So pretty much every industry, every function in every industry, has a huge element that's driven by information technology. It's no longer discrete.”
"The best way to change it is to do it. Right? And then after a while you become it and its easy"
The most dangerous phrase in the English language is 'we have always done it this way.'
We have to stop optimising for programmers and start optimising for users.
All sorts of things can happen when you’re open to new ideas and playing around with things.